Supplier of refurbished products

Post-warranty service of Apple, Samsung and other brands smartphones

Defect repairs in order to make the devices look “brand new”. Growth of the market value of products destined for secondary channel sale at the same time. Wide range of supported models and - flexibility in the number of performed repairs. Constant optimization of the order service time and simultaneously limitation of products value loss in time. Warehouse supply base of high quality hardware and service components managed by a dedicated team of experts.

Implemented solutions: FIX&REPAIR

see case study


Warranty and post-warranty service of car navigation and dash cameras

Rapprochement of the service structure to clients thanks to the regional presence of FIXIT and providing the technical support in local languages. Consequently: service costs optimization. In addition, reduction of the logistics expenditure and a significant time reduction of claim processing.

Implemented solutions: FIX&REPAIR, FIX&HELP, FIX&GO

see case study


Mass TP-Link routers modification

Elimination of the logistics costs connected with renewed transport of the products to the factory for reconfiguration. Maintaining the highest quality of modified products so that they are 100% ready for sale.

Implemented solutions: FIX&REWORK

see case study

PC Accessories Vendor

Mass modification products service

Elimination of the need to modify the devices by users, and at the same time: limiting the number of complaints and returns. Reduction of the modified products arrival time on the market resulting in users’ satisfaction and growth of company’s competitiveness. In addition, optimization of modification costs translating into actual Producer’s profit.

Implemented solutions: FIX&REWORK, FIX&GO

see case study

Avery Dennison

Warranty and post-warranty services for thermal and thermal transfer printers for Avery Dennison

Significant increase in the operational capabilities of Avery Dennison in the era of dynamic company development and independence from possible problems associated with Brexit. Additionally, support in the process of handling service orders (including an access to FIXIT RMA system), reduction of device repair time and possibility to cover other European countries with FIXIT services.

Implemented solutions: FIX&REPAIR, FIX&GO

see case study