Mass modification of TP-Link routers

As a leading provider of network solutions in many countries, TP-LINK struggles every day with the organization of deliveries of its products in various language versions as well as the appropriate configuration together with software dedicated to a given market and target group.

However, when operating the supply chain, for business or technical reasons, it is sometimes necessary to modify a part of equipment quickly. It’s usually due to the need of directing a given batch of equipment to a market other than the one originally declared, modifying the software due to detected errors or providing a new version of software.

Fixit, with many years of experience in after-sales service of various types of devices, can optimize internal processes so that the implementation of current customer’s needs is conducted in high quality and the shortest possible time. The process which is the basis of FIX & REWORK service is also supported by efficient infrastructure and, above all, by experienced teams of technicians and logistics specialists. It enables us to meet the most stringent requirements in the scope of simultaneous number of supported devices and the time of the service provided by our clients.

Within one order, Fixit implemented a comprehensive mass modification service of over 10,000 TP- LINK routers. Due to the change in the target market where the devices were available, the task included reinstalling the software along with the startup test, replacing the user’s manual and warranty cards, sticking new product labels and certificates on the devices and packaging.
Thus prepared products have been professionally packed, foiled, and placed in collective boxes in accordance with the list of contents. As a result of the service provided in full within the time required by the customer (less than 2 weeks), the goods leaving Fixit had identical quality and they weren’t visually different compared to the ones received directly from the factory.