Fixit - Customer Experience Excellence Partner
Our extensive service network covers most of Europe, providing easy access to service regardless of location. With our vast network, we are always close to our customers, offering professional advice and tailored service solutions.
About us
Fixit in numbers
With 20 years of experience and a team of 100 experts, we handle over 150k devices annually, offsetting 5500 tons of CO2e, all while passionately investing in innovation and environmental protection.
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Our mission
The sum of small actions produces big results
Our mission is to keep consumer resources in circulation for as long as possible and to support organizations in their transformation towards more sustainable and circular business models. Our actions are based on three pillars: customer experience (Customer Experience), circular economy (CE), and partnerships. They are the foundation of our approach to creating products, services and shaping business.
As an integral part of your brand, we are committed to working together to ensure the highest quality customer experience. We understand that a lack of investment in customer experience can result in a loss of up to 9.5% of revenue, so we design every step of our operations to maximize customer satisfaction and support the growth of your organization.
At Fixit, we create value through a circular economy, offering support at every stage of the supply chain and product lifecycle, including areas such as design, manufacturing, carbon footprint reduction, technical support, repair, and refurbishment. Our business model contributes to sustainable development by providing sustainable environmental and economic benefits, thereby protecting the environment and saving resources.
Partnership is more than collaboration: it’s part of a circular economy ecosystem. We join forces with organizations specializing in different areas to deliver holistic, integrated solutions. Together, we create innovations that effectively increase the value of your business.
Our experts
Many competences, one team
Get to know us better.
Your Fixit Career
Interested in joining our team?
We offer career-building support, access to cutting-edge tools, and the opportunity to work on innovative projects. Join and develop your passions while working with a team full of inspiring professionals.