Warranty and post-warranty repairs
Warranty and post-warranty repairs
Supported devices
Under the contract with the supplier, we support the following devices:
- All TrueLife devices
Warranty repair
Report a repair
Post-warranty repair
Report a repair
Scope of territorial service
We provide an authorized service of TrueLife devices warranty and post-warranty in Poland, Germany and Austria.
The repair process
Repair your device in 5 easy steps
1
Submit a repair online
Fill out a short registration form with some basic info to start the repair process.
Submit a repair online
Fill out a short registration form with some basic info to start the repair process.
2
Receive verification
Our experts will quickly analyze the problem and pre-verify the order to deliver the most effective solution.
Receive verification
Our experts will quickly analyze the problem and pre-verify the order to deliver the most effective solution.
3
Pack and send your device
Make sure to include any necessary documentation, then send from your nearest shipping point or courier service.
Pack and send your device
Make sure to include any necessary documentation, then send from your nearest shipping point or courier service.
4
Fixit repairs your device
Our team of experienced technicians will assess and repair your device quickly and efficiently, using the most current tools and technology.
Fixit repairs your device
Our team of experienced technicians will assess and repair your device quickly and efficiently, using the most current tools and technology.
5
Collect your repaired device
As soon as your device is fixed we'll send it straight back to you to use and enjoy!
Collect your repaired device
As soon as your device is fixed we'll send it straight back to you to use and enjoy!