Logitech Devices – Most Commonly Repaired Functions

As an authorized Logitech service center, we holistically handle products from the mentioned brand. Customers most often approach us with the following problems:

Logitech Device Won’t Turn On

The most commonly reported issue during Logitech service operations is when a device does not power on and shows no response to attempts to turn it on. The reasons can vary: from simple issues like depleted batteries or blown fuses, to problems arising from water damage or mechanical damage, ending with short circuits and faults in electronic components. Depending on the identified cause, the service center takes appropriate actions, eliminates the damage, and restores the devices to full functionality.

Scroll Wheel on Logitech Mouse Malfunctions

Scroll wheel (roller) issues are most often caused by internal dirt, and their elimination requires thorough cleaning and maintenance of the mouse’s interior. There are also frequent instances where the scroll wheel is mechanically damaged, for example, due to the mouse being dropped. A significant number of cases also involve repairs requiring the replacement of malfunctioning electronic components such as encoders or optical sensors.

Logitech Device Buttons Get Stuck

Button and key malfunctions most commonly affect keyboards and mice, and less frequently occur in headphones. Most issues are caused by dirt or liquid spills. There are also frequent cases of microswitch or keyboard mesh damage, with cold solder joints or electronic component faults being less common.

Wireless Connectivity Issues

Wireless connectivity issues are relatively often caused by the device becoming unpaired from the receiver – to restore proper operation, simply follow the re-pairing procedure or use the software provided free of charge by the manufacturer. Common causes of problems include damage to the receivers, usually mechanical in nature. It is also important to consider that the power source affects the stable operation of wireless devices: depleted batteries or cells can cause the aforementioned problems.

Left Button on Logitech Mouse Doesn’t Work Properly

This issue often results from intensive mouse use. The left button is used more frequently during computer operation, and over time, you may notice a difference in the feel of the two mouse buttons, such as the right button having a more noticeable click and feeling more precise. A common problem with mouse buttons is the so-called “double-click,” where a single press is registered as a double click. The most common solution for this issue is replacing the microswitches with new ones, always done in pairs, meaning both the left and right buttons are replaced.