Warranty and post-warranty repairs
Warranty and post-warranty repairs
Supported devices
Under the contract with the supplier, we support the following devices:
- monitors
- projectors TV
Garantiereparatur
Reparatur melden
Nachgarantiereparatur
Reparatur melden
Scope of territorial service
warranty and as well as out of warranty (in Poland)
Before you send us your device, try these steps first:
- Starten Sie das Gerät neu: Oft kann ein einfaches Aus- und Einschalten viele Probleme lösen,
- Überprüfen Sie die Verbindungen: Stellen Sie sicher, dass alle Kabel korrekt angeschlossen und unbeschädigt sind,
- Aktualisieren Sie die Software: Manchmal werden Fehler durch veraltete Software verursacht, prüfen Sie, ob Updates verfügbar sind,
- Reinigen Sie das Gerät: Staub und Schmutz können Probleme verursachen, insbesondere bei elektronischen Geräten,
- Prüfen Sie die Bedienungsanleitung: Häufig ist die Lösung des Problems dort beschrieben,
- Kontaktieren Sie uns: Unsere Support-Mitarbeiter helfen Ihnen gerne bei jedem Anliegen.
Mehr erfahren
The repair process
Repair your device in 5 easy steps
1
Submit a repair online
Fill out a short registration form with some basic info to start the repair process.
Submit a repair online
Fill out a short registration form with some basic info to start the repair process.
2
Receive verification
Our experts will quickly analyze the problem and pre-verify the order to deliver the most effective solution.
Receive verification
Our experts will quickly analyze the problem and pre-verify the order to deliver the most effective solution.
3
Pack and send your device
Make sure to include any necessary documentation, then send from your nearest shipping point or courier service.
Pack and send your device
Make sure to include any necessary documentation, then send from your nearest shipping point or courier service.
4
Fixit repairs your device
Our team of experienced technicians will assess and repair your device quickly and efficiently, using the most current tools and technology.
Fixit repairs your device
Our team of experienced technicians will assess and repair your device quickly and efficiently, using the most current tools and technology.
5
Collect your repaired device
As soon as your device is fixed we'll send it straight back to you to use and enjoy!
Collect your repaired device
As soon as your device is fixed we'll send it straight back to you to use and enjoy!
Write on:
In case of technical problems or questions about product specifications, the manufacturer’s free technical support number is available:
801 54 54 54 or +48 22 454 54 54
(MON – FRI from 8:00 AM to 8:00 PM, SAT from 10:00 AM to 6:00 PM)